Returns & Exchanges

At DND Gel, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return window for unused and unopened professional nail products. Please ensure all items remain in their original packaging to qualify for a full refund or exchange.

Return Process

• 1.
  Initiate Your Request

  Contact our customer support team within 30 days of delivery with your order number and a list of the specific gel polishes or kits you wish to return.

• 2.
  Prepare the Package

  Securely pack the unopened items in their original shipping box to prevent breakage during transit, as we cannot accept returns for bottles that arrive damaged.

• 3.
  Ship the Items

  Affix your prepaid shipping label or use your preferred carrier to send the package back to our distribution center for inspection.

• 4.
  Receive Your Refund

  Once our quality control team verifies the condition of the products, we will process your refund to the original payment method within 5-7 business days.